What an AMAZING experience we had with De Hart plumbing. We bought our home in 2006 and since that time we have been experiencing this nasty sewer odor that has only gotten worse. We have had at least 7-8 different plumbers out to try and figure out where the odor was coming from, but no luck. Usually by the time they would get to the house the odor was gone. They would tell us to call them next time we had an issue, but it never got resolved. Last year we had to have a new septic tank pump installed. After the installing of the pump the odor only got worse. I had mentioned to the plumber that I didn't think the seal was fitting properly and that was the source of the smell but they didn't want to listen to me and ignored my concerns. About 2 weeks ago we noticed that there was sewage backed up in the drain of our furnace room. We got online and started looking for a new plumber and came across De Hart plumbing. They had amazing reviews so we decided to give them a call. Martin showed up promptly at 8:00am and got to work on troubleshooting the problem. First thing that impressed me was that he put paper booties on his boots so that he did not track anything in on my floors or carpets. He explained to me their fees and made sure that I was ok with those fees. It only took him about 15 minutes to figure out what the problem was. Sure enough one of the problems was the seal on the septic tank. He fixed it and went on to the next issue. There was no plug in a pipe that let to the drain in the basement. Martin said it was a direct line to the septic tank and that was the other source of the sewer fumes. What we thought was a broke pipe under the house turned out to be something very simple that could have been fixed years ago by other plumbers. Martin answered all our questions, gave us advice on how to keep our drain pipes maintained properly but most of all he was HONEST and did not try to tell us something else was wrong that was not. What could have cost us thousands of dollars only cost us $121. They also give a military discount which I think is very important especially since the majority of our area is either active or prior military. Thank you Martin and De Hart plumbing for such great service. If I could give you 10 starts I would.
Dale Dubois 4/30/17 Manhattan, KS May 2, 2017
De Hart Plumbing is the BEST in town. We have used them several times and have always gotten exceptional service at an affordable price. We have had to call on the weekends for emergency situations, and Sean has come both times. He got here quickly and was very professional. He fixed the problem both times and was very friendly while doing the work. I will continue to recommend this company whenever I can.
Chad Fox 4/22/17 Manhattan, KS April 24, 2017
What an AWESOME experience! We recently had our 30 old furnace replaced, added on a central AC system and installed a water softener and filtering system, all in one day! The installation crew were friendly, polite, efficient and are a large part of making this experience so "AWESOME" Thanks to the owner for offering great equipment, excellent service and such a super staff! Give them a call, you won't be sorry!
Jim Olson 4/21/17 Manhattan, KS April 24, 2017
If you value great customer service, these are your guys!! They communicate well, they're on time, clean as they navigate through your home, and educate you on how to best maintain the plumbing, heating and cooling in your home. Every person we've had has been wonderful, but I have to give a shout-out to Patrick today as he went above and beyond during my "spring maintenance" appointment. He ended up spending more time at our home and fixed an extra problem, and it hardly cost me a thing because of my annual membership! Thanks, DeHart!!
Erin Cleary 4/7/17 Manhattan, KS April 24, 2017
Work was done quick. Workers were friendly and willing to explain what they were doing and what I needed to do to avoid further problems. This was my first time using them, and they now have a loyal customer. I will definitely use them in the future.
Eddie Torres 3/8/17 Junction City, KS March 16, 2017
We moved to Kansas recently and noticed immediately how hard the water was here. We knew there were options out there, but we were a little hesitant because we didn't know who could help us. Luckily, we found De Hart. I made the call and Lawrence came down within a few days to go over my options and give me an estimate. We decided to go with a water softener and whole house filtration system.
I was worried about our unconventional setup with our water lines being inside a closet in the garage with no room for a softener. However, Lawrence had a great plan to route the lines to the outside of the closet and mount the softener nearby.
Chris, Pat, and Lawrence all did an amazing job with the installation. It looks great, like it was installed when the house was originally built. In addition to the water softener and filter, they also added an unsoftened water hose bib for our garden outside AND repaired a leak found on the water heater. After the installation they cleaned up, like they were never there. Overall this experience couldn't have gone any better. I recommend De Hart to anyone who needs plumbing, heating, or cooling.
Dave Flan 3/10/2017 Manhattan, KS March 16, 2017
We just used De Hart Plumbing for a late night emergency sewage back up, and they were AWESOME. No damage done - it was caught and fixed promptly. Chris is the best. He always remembers us (unfortunately has had to come out a few times ... home ownership is fun...) and is so helpful and professional. We told him this last time that we'll never be able to move from Manhattan now that we have a plumber that we love.
conducktor1 Manhattan, KS 1/11/2017 January 11, 2017
I came home tonight to a water heater that was falling through the floor in its cabinet. After calling, after hours, my call was quickly returned and all my options were explained very well to me. Within an hour and a half, Sean arrived. He ...More I came home tonight to a water heater that was falling through the floor in its cabinet. After calling, after hours, my call was quickly returned and all my options were explained very well to me. Within an hour and a half, Sean arrived. He is very professional, and personable. I enjoyed the conversation with Jim as he pumped out the old water heater and removed it. That was quite the job too! It was difficult to get it fully drained because of calcium buildup and a faulty drain valve. He wrestled the thing out and hauled it away for me. He capped my hot water lines so I would at least have running water, even if it is just cold, for cooking and toilets over the weekend while I get the flooring fixed. I can't wait until they install my new water heater next week! I'm sure to have another 5* review ready for them! What I really liked is how they were up front about pricing, and I was well aware of what I would pay for this visit before Sean showed up! Bravo!!!
Justin Harms Manhattan, KS 1/10/2017 January 10, 2017
I called at 10am and was told by the receptionist a plumber would be at my house between 2pm and 4pm. At 2:05pm a clean, new van pulled up. The plumber, Chris, came to the door with a smile on his face. He made sure to put on booties just inside the door. I explained the issue I was having. He quickly diagnosed the problem. He had all the materials needed to replace to parts on his van and was out the door, job complete within an hour. The cost was fair and reasonable. DeHart plumbing will be my go to plumbing and heating specialist from now on.
Daniel Glen Jan 6, 2016 Junction City January 23, 2016
used DeHart Plumbing for many repairs and services to my rental property in Manhattan. I live in Chicago and dealing with contractors is never easy, much less over the phone for properties I cannot see or visit. I have always been treated fairly and honestly when dealing with Lawrence and his team. The do great work (meaning I call them once for an issue and I never hear about it again from my tenants). They also are very well priced, good plumbers are not cheap but I feel I get great value when I use DeHart Plumbing.
My experience is that if you need plumbing service, be it a small job or large emergency this is the first call to make. Great service, honest people, and fair prices.
Matthew N Manhattan December 4, 2015
De Hart Plumbing is THE company you want taking care of your home/facility. They are quick to respond, more than fair in their pricing, and their quality of work is beyond what you will find elsewhere. They take care to ensure you home is as clean or better than when they arrived. An absolute pleasure to work with. I have also taken advantage of their annual maintenance plan so that I know my home is in good shape and that my heating/air is in good shape for the seasons.
Get it right the FIRST time – call De Hart Plumbing!
Jason Plucinik Manhattan Ks 11/24/14 November 25, 2014
I had my water heater replaced by De Hart Plumbing and I am a 100% satisfied with the work completed. They were honest and upfront with what needed to be done and costs. They went above and beyond by fixing a few minor issues in the utility closet while installing the new water heater. Lawrence was also very helpful in answering other HVAC/Plumbing questions we had not related to the water heater install. Great service provided, I would strongly recommend their service to anyone that asks!
Miles Junction City 11/25/2014 November 25, 2014
Very professional and courteous. Got an appointment right away and the work was done in an efficient manner. Will call again.
Pam Warren Manhattan, KS 8/15/2014 August 15, 2014
AWESOME! My son stuck a toy in the toilet Friday night. I had a ridiculous price quote from a competitor. De Hart called me back with a lower price. Martin stopped by fixed the problem and even explained to my son why toys don't go in the potty! Awesome service and extra bang for my buck!
Robin Runnebaum Saint George, KS July 16, 2014
Arrived BEFORE the appointment time! Friendly, helpful and thorough. I plan to use them as my "go to" plumbing company!
Robba Moran Manhattan, KS 6/30/2014 June 30, 2014
Great service! Very happy with the prompt and professional service. Definitely recommend their service and will call them again if I need plumbing service.
Li Manhattan, KS 6/07/2014 June 8, 2014